
The dinner rush hits. Orders flood in. The kitchen’s at full capacity, drivers are lining up for pickups, and the clock is ticking. For many restaurants, this high-stakes time can make or break not just profits, but customer satisfaction, too.
But when rush hour turns chaotic, even the best kitchens stumble. Mistakes like bottlenecked prep stations, inaccurate orders, and communication breakdowns can cost you time, money, and repeat business. The good news? These issues are common and fixable.
Here’s a breakdown of the top 3 delivery rush mistakes restaurants make—and how to fix them fast
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